We collect only what is needed to manage your visits, stage bookings and enquiries. This page explains what data we hold, why we hold it, and how you can ask us to change or delete it.
When you use the contact form, book a stage or request a guided tour, we receive the details you provide: your name, email address, phone number and the content of your message. We also collect basic technical data such as browser type, device information and pages visited, gathered through analytics tools to understand how the site is used.
We use your contact details to respond to enquiries, confirm stage bookings, send practical information about your visit and, if you agree, share news about upcoming events at the haras. Technical data helps us improve the site and ensure it works correctly on different devices. We do not use your information for automated decision-making or profiling.
The site uses cookies to remember preferences and to measure anonymous usage statistics. Analytics providers may process aggregated data about page views, session duration and referral sources. You can disable cookies in your browser settings, though some parts of the site may then work less smoothly.
We do not sell or rent personal data. Information is shared only with service providers who help us operate the site and manage bookings, such as hosting providers, email services and form processing tools. These partners are bound by confidentiality and may only process data on our instructions.
Enquiry messages are kept for up to 24 months so we can follow up on past conversations. Booking-related data is retained for the duration of the booking plus a reasonable period for administrative and legal purposes. Analytics data is kept in aggregated form and cannot be linked back to you.
You may request a copy of the personal data we hold about you, ask us to correct inaccurate information, or ask us to delete your data where no legal obligation requires us to keep it. You can also withdraw any consent you have given at any time. To exercise these rights, contact us using the details below and we will respond within 30 days.
For any question about this policy or to make a data request, write to us at info@harasduprelude.com or call +27(15)3606582. Our postal address is 813 Mpofu Freeway Suite 563, Juantown, FS 4212.
We do not make misleading claims, create false urgency or present fake endorsements. Any statement about our horses, stages or facilities reflects what we actually offer. We are not affiliated with any official body or brand, and we do not guarantee specific competition results or outcomes without clear context.
This policy was last updated on 15 January 2025. If we change how we handle personal data, we will revise this page and note the date above. Significant changes will be communicated through the contact details you have provided.